Handleiding PC Hitman 2

Handleiding

CONTACTING TECH SUPPORT:

If you have a technical problem with the game, our Support Department is here to help. Our web site contains up-to-date

information on the most common difficulties with our products; this information is the same as that used by our support

agents. If you are unable to find the information you need on our web site, please feel free to contact us via email, fax,

telephone or letter. (When contacting us via email or fax, please ensure to put the game title in the subject of your

message.)

Assistance Via the World Wide Web:

The fastest way to answer most questions is by visiting our online support. You may find the latest support information for

Hitman 2: Silent Assassin at http://www.eidosinteractive.com/support/index.html. Our support FAQs are available 24-7 for

your convenience. These pages are updated frequently and have the same information that our support techs will use to

answer your question if you call or email us. The answers to about 90% of the questions we are asked can be found there,

so it really is worth the time to take a look!

The second fastest way to get an answer to your question is to email us. (You will find our email submission forms at our

web site.) We typically respond to email queries within 24-48 hours during the business week. Response times can be

considerably longer over the weekend, holidays and immediately after a product release. It all depends on how many

people we have working and how much email is coming in at any one time, but we do try really hard to get you the right

answer as quickly as possible. Weekdays, excluding holidays, during the hours when the phones are open, we still give

email questions our highest priority.

Through this site you will also have access to our FTP (File Transfer Protocol) area where you can download patches and

new enhancements as soon as they become available.

Assistance via Telephone or Fax:

We are available to take your calls Monday through Friday between 9:00 a.m. and 5:00 p.m., Pacific Time at (415)

615-6220 (voice) or (415) 547-1201(fax). Our tech support department is closed on all major holidays. Note: You

are responsible for all toll charges when calling.

To ensure the quickest service you will need to be at your computer and have the following information at

hand:

• A complete listing of your computer’s hardware. (Contact your computer manufacturer if you are

unsure.)

• What version of Windows

®

you are using.

• A copy of your DirectX Diagnostics report.

– Click on Start

– Click on Run

– Type dxdiag

– Click on OK

– Click on the Save Information button and save the file to your computer.

– When you call our Technical Support line either have this file open or have a printed copy. If you send

an email query you may attach the file to the email.

• What error message(s), if any, you have had.

• How the game is currently configured.

NOTE: OUR SUPPORT AGENTS DO NOT HAVE AND WILL NOT GIVE GAME HINTS STRATEGIES OR CODES

Product Return Procedure:

In the event our support agents determine that your game disk is defective, you will need to forward material

directly to us, please include a brief letter explaining what is enclosed and why you are sending it to us. The

agent you speak with will give you a authorization number that must be included and you will need to include a

daytime phone number so that we may contact you if necessary. Any materials not containing this

authorization number will be returned to you unprocessed and unopened. Your postage paid package should

be sent to the following address:

Eidos Interactive Customer Services

651 Brannan Street, suite 400

San Francisco, CA 94107

RMA# (include your authorization number here)

Warranty Policy

If our technicians determine that the product storage medium is found to be defective with ninety (90) days of original

purchase (as described in Eidos Interactive’s Limited Warranty and unless otherwise provided by applicable law) Eidos

Interactive will replace the item, free of charge, to the original purchaser, if the item is accompanied by the original dated

sales receipt, packaging and RMA#. If you do not have the original receipt or the warranty period has expired. Eidos

Interactive will replace the disk for a nominal fee.

Note: You are responsible for postage for your game to our service center.

WARNINGS

Tech SUPPORT

EPILEPSY WARNING

A very small percentage of individuals may experience epileptic seizures when exposed

to certain light patterns or flashing lights. Exposure to certain patterns or backgrounds on

a television screen or while playing video games may induce an epileptic seizure in these

individuals. Certain conditions may induce previously undetected epileptic symptoms even

in persons who have no history of prior seizures or epilepsy. If you, or anyone in your

family, has an epileptic condition, consult your physician prior to playing. If you experience

any of the following while playing a video game – dizziness, altered vision, eye or muscle

twitches, loss of awareness, disorientation, any involuntary movement, or convulsions –

IMMEDIATELY discontinue use and consult your physician before resuming play.

PRECAUTIONS TO TAKE DURING USE

• The PC compact disc is intended for use exclusively on IBM compatible systems with

the minimum configurations specified on the system requirements of the game

purchased.

• Do not stand too close to the screen. Sit

a good distance away from the monitor,

as far away as the length of the cable

allows.

• Avoid playing if you are tired or have not

had much sleep.

• Make sure that the room in which you

are playing is well lit.

• Rest for at least 10 to 15 minutes per

hour while playing a video game.

HANDLING YOUR COMPACT DISC

Avoid bending the disc. Do not touch,

smudge or scratch its surface. Do not leave

the disc in direct sunlight or near a radiator

or other source of heat. Take occasional

rest breaks during extended play. Always

store the disc in its protective case.

ESRB RATING

This product has been rated by the

Entertainment Software Rating Board. For

information about the ESRB rating, or to

comment about the appropriateness of the

rating, please contact the ESRB at 1-800-

771-3772.

Hitman 2 PC final 9/16/02 6:17 PM Page ii

Beoordeling

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